All products purchased directly from www.iamprodigee.com are covered under our 30 Day Return Policy! 

If you are not completely satisfied with your purchase, you are more than welcome to return the product(s) to us within 30 days for a product refund. 

Simply Follow 3 Easy Steps!



 

1. Email us a Return Request Via support@iamprodigee.com

  • Subject: RMA Request 
  • Message: Please make sure to include 

    Name

    Email

    Phone

    Item SKU

    Purchased At

    Date Purchased

    Order #

    Type Of Claim

    Warranty exchange request

    or

    Return Request

2. Our Customer Service Agents will provide you with an RMA form. Please fill it out!

3. Ship back the product and RMA form for a full product refund. Our Returns Department will contact customers when the package has been safely received and processed at our facilities.




 

Requirements for Returns: 

  • Must include a valid original purchase Order number provided by Prodigee(All purchases made outside of www.iamprodigee.com must contact their seller regarding returns)
  • Returned products must be in their original packaging without any missing contents
  • Returned products that are not in their original packaging with missing contents are subject to a minimum $5 USD restocking fee
  • Return shipping is at buyer's cost
  • Customer will be only given a Product Refund. Shipping & Handling will NOT be refunded.

 

*Recommended: We suggest adding a tracking number/ delivery confirmation on returned packages to ensure that your return item is received. Iamprodigee.com is not liable for any Lost or Stolen return packages during transit/delivery.

*Please Note: All Sale and Promotional Items are not eligible for Returns, Exchanges, or Warranties.